Listening to what your clients say has at all times been vital, however with as we speak’s know-how, it’s a should.
As a result of your clients can get in contact with your small business on a number of channels in any respect hours of the day, it’s important to maintain monitor of the dialog and reply accordingly.
“Listening to the Voice of the Buyer” is a workshop designed to show you the right way to hearken to your clients. Utilized Advertising and marketing Science (AMS) goes to carry the two-day workshop on the College Membership of Chicago from October 16-17, 2019.
On this workshop, you’ll discover ways to goal and survey your clients by asking them the suitable query. The workshop then exhibits you what to do with this info by analyzing the client interviews and extracting what they want.
The hands-on exercise contains workouts to construct abilities together with publicity to the newest purposes in areas equivalent to machine studying and journey mapping.
You may obtain the course overview right here (PDF).
Enter Low cost Code SMALLBIZ and Get $100 off the course registration.
Click on the purple button and register.
Featured Occasions, Contests and Awards
Listening to the Voice of the Buyer
October 16, 2019, Chicago, In poor health.
Led by veteran product growth and market analysis specialists, this course will introduce Voice of the Buyer (VOC) market analysis and educate you to make use of it to speed up innovation in business-to-business markets. The workshop makes use of a full of life, interactive format with quite a few hands-on actions and follow workouts to construct abilities and also will expose you to the newest purposes of those strategies in areas equivalent to machine studying and journey mapping.
Low cost Code
SMALLBIZ ($100 Off)
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