With many potential vacationers not sure whether or not to journey in any respect throughout 2020, lodge manufacturers have scrambled to introduce new cleansing and security insurance policies. These vary from enhanced room cleansing to temperature checks for employees.

Right here we collected and in contrast these COVID insurance policies amongst eight main lodge manufacturers. We discovered a surprisingly broad vary of steps every model is taking to make sure visitor security, from ultra-specific 20-step procedures (Radisson) to extra common commitments to “put security first” with few concrete insurance policies in place (Wyndham).

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Key takeaways

As of Could 20, 2020, Finest Western and Radisson have supplied the clearest and most complete insurance policies. Finest Western is the one model that has particularly required housekeeping employees to put on masks.

Each Hyatt and Wyndham declare to be constructing complete security plans for his or her manufacturers, however haven’t but enacted these insurance policies. Till extra particular insurance policies are enforced, we don’t suggest reserving with both model.

Each lodge model has launched enhanced cleansing and sanitation insurance policies for each rooms and customary areas.

See the desk beneath for a comparability of the completely different lodge manufacturers and a extra detailed description of every coverage additional down.


Social distancing: This contains insurance policies for widespread areas and lobbies to make sure acceptable social distance between company.

Rooms blocked: These insurance policies be sure that visitor rooms usually are not accessed for a particular variety of days between reservations or after cleansing by employees.

Low contact check-in/out: Options akin to cell check-in and categorical checkout, which reduce contact between company and employees.

Packaged meals: Changing common-area meals (akin to breakfast buffets) with prepackaged grab-and-go options.

Employees put on masks: Particular insurance policies (not suggestions) that require sure employees to put on masks.

Employees temperature checks: Particular insurance policies (not suggestions) akin to temperature checks to assist display screen probably contaminated employees.

Finest Western

Cellular check-in and checkout.

Social distancing measures in widespread areas.

“If doable, visitor rooms won’t be entered for 24 to 72 hours after checkout.”

All housekeeping employees put on masks.


Social distancing measures in widespread areas.

Prepackaged breakfasts at many properties.


Partnering with the Cleveland Clinic, Ecolab and Diversey to information well being insurance policies.

Social distancing in widespread areas.

Diminished contact at check-in and checkout.


Partnered with the Mayo Clinic and Lysol to information well being and disinfecting insurance policies.

“Room seal” ensures your room hasn’t been accessed since cleansing.

Contactless check-in and checkout at many properties.

Adjusted meals and beverage service.


Third-party auditing (GBAC STAR) of cleansing procedures at 800 properties (launching in Could).

Planning to introduce “International Care & Cleanliness Dedication” that may add many different insurance policies “by September 2020.”


Social distancing in widespread areas.

Cellular check-in and out at some properties.


Partnered with third celebration (SGS) to create a 20-step plan for cleanliness and security.

Social distancing in widespread areas.

Staff member temperature checks/screenings and private protecting gear supplied (although a particular coverage on who should put on it’s not said).


Enhanced room cleansing (partnering with Ecolab to make use of EPA-approved disinfectants).

Social distancing measures in public areas.

Offering tips to franchised lodges.

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